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Frequently asked questions
Delivery
How Much Does Delivery Cost?
Within the United Arab Emirates, delivery is free.
However, there is a 100 AED cost for other Arab countries. There will be a 200 AED shipping charge for overseas orders. Please read the shipping policies https://seventy7.ae/pages/delivery-policy for further details.
How Long Does It Take To Process An Order?
Order processing takes 1 to 3 days, so you can be sure your purchase was made correctly and quickly.
What Is The Average Order Delivery Time?
Delivery time lengths for the UAE are 3–6 working days; for other Arab countries, it is 6–10 working days; and for worldwide shipping, it is up to 14 working days.
Return
Can I Return The Product?
Yes, refunds are accepted under our hassle-free return policy. Within three to seven business days of the return being approved, clients will receive their money back.
Are Returns Of Products Subject To Fees?
Returns to the United Arab Emirates are free of charge, and the company will pay for them; returns to other countries will be subject to delivery fees. For more information, please read the delivery policy https://seventy7.ae/pages/delivery-policy.
When can I return the product?
when a product is flawed during manufacturing and does not meet specifications - as long as it is not used.
